Updated 16 October 2026
DT staff create your customer account using your name, telephone number and email. We do not send an activation email for this release. After verifying your identity, staff hand over a unique temporary password privately, including through a chat channel agreed with you. It has no time expiry until successful password setup or staff revocation. You must choose a new password before viewing your account. Setup passwords are stored as salted hashes in a private Supabase database. Your chosen password is managed by Supabase Auth, which stores password hashes; staff cannot retrieve your chosen password. Private customer and staff portal sessions are stored on Cloudflare. DT Member Owner and Sales accounts are separate from Jobcard. The owner creates Sales accounts; the owner and Sales create customer accounts. Staff usernames, account status and server-side permissions are stored in a private database. Sales must replace their one-use setup password before workspace access; product/service catalogue entries are staff-managed drafts with audit records. We record account issuance, password changes and revocation for security and support, without recording passwords in the audit trail. No fixed retention period has been set. Contact detailingtecnica@gmail.com or +85598 420 889 for account or privacy requests.
The portal uses necessary secure session cookies, with 15 minutes of inactivity or 30 minutes overall. Your account is restricted to your own profile. Connected prepaid balances and transaction history are available. Sales record verified received top-ups directly. Prepaid purchases require the customer’s approval of an exact itemized request; extra discounts need prior Owner approval. Customer information edits and access resets require Owner review. Reset invalidates old access and privately issues a single-use setup password; chosen passwords cannot be retrieved. The portal records approved activity and does not collect online payments. Unverified or unconnected data is shown as unavailable. No advertising trackers or analytics scripts are added by the application. Providers may process technical request information, including IP addresses, to deliver and protect the website and may process information outside your country. Contact DT to request corrections, closure or deletion; identity and retention requirements will be checked.